Terms of Service

1. Acceptance of Terms

By accessing or using idVerificationHub ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, then you may not access the Service.

2. Description of Service

idVerificationHub provides identity verification services through our API platform. Our services include:

• Identity document verification
• Facial recognition and liveness detection
• KYC/AML compliance tools
• API integration and developer tools

3. User Accounts

3.1 Account Creation

To use our Service, you must create an account by providing accurate, complete, and current information. You are responsible for safeguarding your account credentials and for all activities under your account.

3.2 Account Responsibility

You are responsible for:

• Maintaining the security of your API keys
• All activity that occurs under your account
• Notifying us immediately of any unauthorized use
• Providing accurate billing and contact information

4. API Usage and Limitations

4.1 Acceptable Use

You may use our API to verify identities for legitimate business purposes. You agree not to:

• Use the Service for any illegal or unauthorized purpose
• Violate any laws in your jurisdiction
• Transmit malicious code or attempt to gain unauthorized access
• Reverse engineer or attempt to extract source code
• Resell or redistribute our services without authorization

4.2 Rate Limits

API usage is subject to rate limits based on your subscription plan. Exceeding rate limits may result in temporary service restrictions or additional charges.

5. Privacy and Data Protection

5.1 Data Processing

We process personal data in accordance with our Privacy Policy and applicable data protection laws. By using our Service, you consent to such processing.

5.2 Data Retention

We retain verification data for compliance purposes and as outlined in our Privacy Policy. You may request data deletion subject to legal and regulatory requirements.

6. Billing and Payments

6.1 Credit System

Our Service operates on a credit-based system. Credits are consumed based on verification requests and service usage as outlined in your chosen plan.

6.2 Payment Terms

Payment is due immediately upon purchase of credits. We accept major credit cards and electronic payments. All fees are non-refundable except as required by law.

6.3 Automatic Renewal

Subscription plans automatically renew unless cancelled. You may cancel your subscription at any time through your account dashboard.

7. Service Availability

7.1 Uptime

We strive to maintain high service availability but do not guarantee uninterrupted access. Planned maintenance will be communicated in advance when possible.

7.2 Support

Support is provided via email at info@idverificationhub.com. Response times vary based on your subscription plan and issue severity.

8. Intellectual Property

8.1 Our Rights

The Service and its original content, features, and functionality are owned by idVerificationHub and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

8.2 Your Rights

You retain ownership of data you submit to our Service. By using our Service, you grant us a limited license to process your data to provide the verification services.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, idVerificationHub SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES.

10. Indemnification

You agree to indemnify and hold harmless idVerificationHub from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

11. Termination

11.1 Termination by You

You may terminate your account at any time by contacting us at info@idverificationhub.com.

11.2 Termination by Us

We may terminate or suspend your account immediately if you breach these Terms or engage in prohibited activities.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Continued use after changes constitutes acceptance.

14. Compliance

Our Service is designed to help you comply with applicable regulations including:

• Know Your Customer (KYC) requirements
• Anti-Money Laundering (AML) regulations
• GDPR and other data protection laws
• Industry-specific compliance standards

15. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: info@idverificationhub.com
Subject: Terms of Service Inquiry